Chick-fil-As Article Example | Topics and Well Written Essays - 750 words

Chick-fil-As - Article Exampleset political or ethical agenda in varied business processes like the recruitment of employees, the selection of business timings and holidays, the prime(prenominal) of social causes and charities that a business intends to support, etc. However, when it comes to the external milieu impacting a business, especially the directly interactive external business environment comprising of customers buying goods and services from a business, going too ahead with political views may harm much. The recent expression of the Chick-Fil-A President, Dan Cathy, regarding gay marriages on a radio show is a classic example of a business going wrong in the area of ethical views (McGregor 2012).Chick-Fil-A is a business that has been cognize to incorporate traditionally Christian values in the way it operates (McGregor 2012). The Chick-Fil-A outlets remain unlikeable on Sundays the company has been known to extend substantial donations to Christian groups and organiza tions, the company is totally debt free, and its President Dan Cathy has been known to express commitment to Christian views on marriage, although in a politically correct and restrained modality (McGregor 2012). However, in a recent radio show, Dan got a little carried away with the expression of ones commitment to the conventional Christian idea of marriage and blamed a section of the society with special(prenominal) sexual orientation of being arrogant and audacious (McGregor 2012).There is no denying the fact that while doing so, Dan Cathy showed a total lack of concern for the external environment influencing ones business, of which the customers do constitute an intrinsic part. It is a known fact that all the outside factors that could influence an organizations business constitute the external environment for a business. Besides, customers represent the most important aspect of the directly interactive external environment. Businesses need to be careful in issuing statemen ts regarding specific groups of persons as such remarks